Archive for April, 2017

Telephone activation is no longer supported

Thursday, April 27th, 2017

I have a secured cluster where there is no Net access. The users had licenses for Office 2013 and wanted to use them inside the cluster.

Office likes to activate itself.  It tried and gave an error.  I restarted Word and it gave the options for Internet and telephone activation.  I selected telephone and I selected my location and was rewarded with:

Telephone activation is no longer supported for your product

Oooooookay.  No Net and no telephone…….

Luckily this is just a “feature.”

I went through the telephone process and activated the installation.  The only problem now are templates which appear to be downloaded from the Net.  But, I will take care of that if they complain.

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