Nothing is more frustrating then a strange computer problem at the wrong time. Is there ever a right time?
Such was the case of a Macbook. The user complained the touch pad was messed up. It kept trying to select everything and she could not close any windows.
A force quit and a reboot did not solve the problem. She was pretty good about patching the OS so the idea of a bad patch was considered but nothing obvious showed up on a Google search. Time to consider the nonobvious.
The villain?………the wireless mouse!
It was in a carry bag and at one point the user needed something from the bag. She placed the bag in a spot which put the mouse in range of the laptop. Stuff shifted and something pressed a mouse button!
Once the mouse was retrieved; the problem stopped!
Good tech but can cause an unexpected “feature.”
Posted in troubleshooting, wireless mouse
|
Tagged Macbook
|